Skip to content
Docs

Checkout and promo codes

How buyers check out

Section titled “How buyers check out”
  1. They open your event page and select Buy Tickets (Get Tickets for a free event).
  2. They sign in or create an account.
  3. They pick a quantity of each type and select Get tickets.
  4. Then:
    • Free tickets only: the tickets are created at once.
    • Any paid ticket: they pay on Stripe Checkout. Free tickets in the same cart are created once the payment goes through.
  5. Their tickets appear under Tickets on their dashboard, with a QR code for the door.

Buyers agree to your Terms & Conditions and Refund Policy before they pay.

Test before you open

Section titled “Test before you open”

While the event is a Draft, your team can run a full checkout in Stripe’s test mode. Nobody else can buy.

  1. Open your event’s tickets page. It shows Test mode, and the button reads Test checkout.
  2. Pay with a Stripe test card.
  3. Check that the ticket appears under your own Tickets.

Open sales

Section titled “Open sales”

Set the event’s status to Active. From then on, checkout uses your live Stripe key. See Event status.

Promo codes

Section titled “Promo codes”

Create promotion codes in your Stripe dashboard. Buyers enter them on the Stripe checkout page. The ticket records the price they actually paid.

Promo codes only apply to carts with a paid ticket.

What buyers receive

Section titled “What buyers receive”

Buyers see a confirmation page with their order, and their tickets on their dashboard. TTRPG.Events doesn’t send a purchase receipt by email. To send one, turn on email receipts in your Stripe settings.