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Wrap up the event

The event doesn’t close on its own. Once it’s over:

  1. Open the event and select Edit event.
  2. Set Status to Completed.
  3. Select Update Event.
  • The event page shows This event has ended. No tickets are on sale.
  • The event moves to past on your organization page and on attendees’ dashboards.
  • Holders can no longer give up their tickets.
  • Nobody can sign up for or cancel sessions that have ended.

You can still cancel a ticket after the event, for example when a chargeback comes in. Record it in the Reason. Cancelling doesn’t refund: handle any refund in your Stripe dashboard.