Check-in

Check-in is done by your team, signed in with an organizer, admin or owner account. There’s no app to install.

Two ways to check someone in

Scan their QR code

1. Scan the QR code on the attendee’s ticket with your phone’s camera.
2. It opens the ticket’s door screen. The headline tells you what to do:
   • Valid for today: select Check in and their name.
   • Already checked in today: they’ve been in already. The screen shows when.
   • Not an event day or Do not admit: don’t let them in. The screen says why, for example a day ticket for another day.

Use the check-in desk

1. Open the event and select Check-in.
2. Search by name, email, order number or ticket ID.
3. Select Check in on their row.

Tick Not checked in today to see only who’s still to arrive. At the top: how many are in, out of how many are valid today.

The desk on a tablet

Select Maximize to hide the sidebar and top bar, so the desk fills the screen. Press Esc or select Minimize to go back.

One check-in per day

Each ticket is checked in once per event day, in the event’s timezone. On a multi-day event, people are checked in again each day. Day tickets only check in on their days.

Undo a check-in

Checked in the wrong person? Select Undo on their row, then Undo check-in. Only today’s check-in is removed.

Who to look out for

• A Host star marks game masters. Open their door screen to see their sessions and tables.
• Responsible: marks someone without an account, with the name of the person who manages them. They’re checked in on their own ticket.