Transfer a ticket

Transferring moves a ticket to another person’s account. Once it’s done, the ticket is theirs, not yours.

Transfer

1. Open the ticket from Tickets on your dashboard.
2. Select Transfer Ticket.
3. Enter the recipient’s email address.
4. Select Transfer Ticket to confirm.

What happens next depends on the email:

• They already have an account: the transfer completes immediately.
• They don’t have an account yet: we email them an invitation. The transfer completes when they confirm.

Caution

Your session seats leave with the ticket, unless another ticket of yours covers those days. The freed seats go to the waitlist. The recipient signs up for their own sessions.

Cancel a pending transfer

Changed your mind before the recipient confirmed?

1. Open the ticket and find Transfer History.
2. Select Cancel next to the pending transfer, then confirm.

The ticket stays with you, and you can transfer it again.

When you can’t transfer

You can’t transfer a ticket that’s been cancelled, or that already has a pending transfer.